When managing a conflict between two team members, what non-punitive approach aligns with OJS principles?

When managing a conflict between two team members, what non-punitive approach aligns with OJS principles?

• A. Publicly reprimand one or both parties.
• B. Mediate with active listening, identify root causes, facilitate a resolution, agree on corrective actions, and follow up.
• C. Move one party off the shift permanently.
• D. Ignore the conflict until it escalates.

Answer: (B)